1. Our approach to copyright
We take copyright complaints seriously and act on valid notices promptly. When we receive a notice that meets the requirements below, we remove or disable access to the material concerned and keep a record of the complaint.
2. How to send a takedown notice
Send your notice by email to supports@kingofstream.co.uk with the subject line "Copyright notice".
What your notice must include
- Your physical or electronic signature, or that of a person authorised to act for the copyright owner
- A description of the copyrighted work you say has been infringed
- Enough detail for us to find the material, such as the channel name, programme title, date and time, or stream address
- Your name, postal address, telephone number and email address
- A statement that you believe in good faith that the use is not authorised by the copyright owner, its agent or the law
- A statement that the information in your notice is accurate and, under penalty of perjury, that you are the copyright owner or authorised to act for them
Notices that leave out any of these details may take longer to process, because we may need to come back to you for more information.
3. What happens after we receive a notice
- We acknowledge your notice within two working days.
- We review it and, if it is complete and valid, remove or disable access to the material.
- Where we can identify an affected customer or supplier, we tell them about the removal and give them a copy of the notice.
- We let you know what action we have taken.
4. Counter-notices
If material was removed because of a mistake or misidentification, the person affected can send us a counter-notice. It must include:
- their physical or electronic signature
- identification of the material removed and where it appeared before removal
- a statement, under penalty of perjury, that they believe in good faith the material was removed by mistake or misidentification
- their name, address and telephone number, and consent to the jurisdiction of the appropriate courts
When we receive a valid counter-notice, we pass it to the person who sent the original notice. We may restore the material unless they tell us they have started court proceedings.
5. Repeat infringers
We will end the accounts of customers who repeatedly infringe copyright, and we will stop working with any supplier responsible for repeated infringement.
6. False or misleading notices
Please make sure your notice is accurate. Under the DMCA, anyone who knowingly makes a material misrepresentation in a notice or counter-notice may be liable for damages. If you are unsure whether material infringes your rights, we recommend taking legal advice before sending a notice.