1. About these terms
These terms are between you and King of Stream, based in Unit SU1074, 168 The Arcade, Stratford City Shopping Centre, London E20 1EJ, United Kingdom. You can contact us at supports@kingofstream.co.uk. In these terms, "we", "us" and "our" mean King of Stream, and "you" means the person buying or using the service.
By placing an order you agree to these terms. If you do not agree, please do not order. These terms apply alongside our Privacy Policy and Refund Policy.
2. What the service is
King of Stream sells IPTV subscriptions. A subscription gives you login details for live TV channels, a programme guide and an on-demand library, which you watch through an IPTV player app over your own internet connection.
Player apps and devices
We do not supply player apps or devices. You install a compatible player app yourself, such as IPTV Smarters Pro, TiviMate or IBO Player, and you are responsible for that app's own terms and any charges it makes. We supply your login as an M3U link, Xtream Codes details, or by activating a MAC address and device key.
Channels and content
The channels and programmes available depend on distribution rights held by broadcasters and rights holders, which change from time to time. We may add, move or remove channels and on-demand titles. We will not reduce the overall service in a way that makes it substantially different from what you paid for without telling you, and if that happens you can ask for a refund for the unused part of your plan.
3. Ordering and payment
Plans and prices are shown on our website in pounds sterling. The price you pay covers the whole plan length and the number of screens you choose. We will confirm your order by email before your subscription starts.
Your contract with us begins when we email to confirm your order. Your plan starts when we activate your login, and it ends at the end of the period you paid for. It does not renew automatically. To carry on watching, you buy a new plan.
If we make a pricing error, we will contact you before activating your subscription and give you the choice of paying the correct price or cancelling for a full refund.
4. Screens and fair use
Your plan allows a set number of screens to play at the same time. You can sign in on more devices than that, but only your screen limit can be playing together. If more try to play, some streams may stop.
Personal use only
Your subscription is for private viewing in your own household. You must not:
- share your login with people outside your household
- resell, sublicense or rent out your subscription, unless you are an approved King of Stream reseller under our separate reseller terms
- show the service in a pub, club, shop, hotel or other business premises
- record, copy, rebroadcast or redistribute any content
- try to get around the screen limit or interfere with the service
5. Your responsibilities
To use the service you need a working internet connection, a compatible device and a player app. You are responsible for these and for any costs they involve.
You also need a TV Licence if you watch or record programmes as they are shown live on any channel, or use BBC iPlayer. Holding a TV Licence is your responsibility.
You must give us accurate information when you order, keep your login details private, and tell us promptly if you think someone else is using them.
6. Service availability
We work to keep the service running reliably, but streaming depends on many things outside our control, including your broadband, your home network, your device and the player app you use. We cannot promise the service will be uninterrupted or free from faults.
We may sometimes need to pause the service for maintenance or urgent repairs. Where we can, we will keep these short and schedule them outside peak viewing times.
7. Money-back guarantee and cancellation
Every plan comes with a 7-day money-back guarantee. You also have rights under the Consumer Contracts Regulations 2013 and the Consumer Rights Act 2015.
How refunds and cancellations work is explained in full in our Refund Policy.
8. Suspending or ending your subscription
We may suspend or end your subscription if you seriously or repeatedly break these terms, for example by sharing or reselling your login or using the service in a business. Where it is reasonable to do so, we will warn you first and give you a chance to put things right.
If we end your subscription for a reason that is not your fault, we will refund the unused part of your plan.
9. Our responsibility to you
If we fail to follow these terms, we are responsible for loss or damage you suffer that is a foreseeable result of our failure. We are not responsible for loss that was not foreseeable, or for business losses, because the service is for domestic and private use only.
Nothing in these terms limits our liability for death or personal injury caused by our negligence, for fraud or fraudulent misrepresentation, or for anything else that cannot be limited by law. Your statutory rights as a consumer are not affected.
Apart from those cases, our total liability to you is limited to the amount you paid for your current plan.
10. Intellectual property
The King of Stream name, logo and the content of this website belong to us. Channels, programmes and films belong to their respective rights holders. Using the service does not give you any ownership of, or rights in, that content beyond watching it privately.
If you believe content on our service infringes your copyright, please follow our DMCA and copyright procedure.
11. Changes to these terms
We may update these terms, for example to reflect changes in the law or in how we run the service. The version that applies to your order is the one shown on our website when you placed it. If we make a change that significantly affects an active plan, we will tell you by email.
12. Governing law and complaints
These terms are governed by the law of England and Wales. You can bring legal proceedings in the courts of England and Wales. If you live in Scotland or Northern Ireland, you can also bring proceedings in your local courts.
If you have a complaint, please email us at supports@kingofstream.co.uk first. We will acknowledge it within two working days and aim to resolve it within 14 days.
13. Contact us
Email: supports@kingofstream.co.uk
Location: Unit SU1074, 168 The Arcade, Stratford City Shopping Centre, London E20 1EJ, United Kingdom