Who writes our content
Our guides and articles are written and checked by John, our head of support, with the King of Stream support team. The team answers customers' setup and streaming questions by email every day, so the guides are built around the problems people actually bring to us: devices that will not sign in, programme guides that will not load, buffering at busy times, and choosing between services.
You can read more about John on his author page.
How we research and check articles
Official sources first
For anything about the law, the TV Licence, consumer rights or broadband regulation, we use primary sources: legislation.gov.uk, TV Licensing, Ofcom, gov.uk, Citizens Advice and the police fraud reporting service. We link to them in the article so you can check for yourself.
Prices with a date
When we compare prices with other services, we take the starting price from the provider's own website and show the date we checked it. Prices change often, so we tell you to check the provider's website for today's price.
Setup steps
Device and app steps are written from the questions our support team handles. Apps and devices change their menus from time to time; if a step no longer matches what you see, please tell us.
Use of AI writing tools
We use AI writing tools to help draft and structure some articles. A member of our team checks every article against the sources above, and edits it, before it is published. We do not publish AI-generated reviews, testimonials or statistics.
Independence and commercial interest
King of Stream sells IPTV subscriptions, so we have a commercial interest in the comparisons we publish. To keep them fair, we follow the UK advertising rules on comparative advertising: we compare like with like, use verifiable prices, and include a section on when another service may suit you better.
We do not accept payment to feature or rank other companies, and we do not publish reviews of our own service that are not from genuine customers. Fake reviews are illegal in the UK.
How we keep content up to date
Every article shows the date it was published and, when changed, the date it was last updated. We review articles when the law, prices, apps or devices change, and at least once a year.
Corrections
If you think something in an article is wrong or out of date, email us at supports@kingofstream.co.uk with the page address and what you think should change. We check every report, correct genuine mistakes promptly and update the article's date when we do.
Or use our contact page.
Frequently asked questions
Are your articles written by people?
Our team plans, checks and edits every article. Some drafts are prepared with AI writing tools, and a team member checks each one against official sources before it is published.
Do you get paid to recommend other services?
No. We sell King of Stream subscriptions and say so; we do not take payment from other companies to feature them.